This is Blackwell Recovery
Blackwell Recovery sets the new standard in the collections industry. By providing third-party collections services that are truly innovative and game changing, Blackwell Recovery becomes your most reliable partner.
The Power to Perform… The Intelligence to Succeed… This is Blackwell Recovery.
How to Choose
How to Choose a Collection Agency
Debt collection is serious business, and choosing the wrong partner can create substantial long-term heartache for your company. Before selecting any company for debt collections, ask the following questions:
Are you PCI-DSS (Payment Card Industry Data Security Standards) Compliant?
All merchants that accept credit cards must follow the PCI DSS. The standards are meant to help protect cardholder data, which, in turn, protects you and your customers. Noncompliance can result in stiff fines and penalties and possibly result in your privilege to accept credit cards being revoked. We maintain a PCI DSS Level 3 Certificate of Compliance from Trustwave Information Security & Compliance. This means that we have designed our network security with industry best practices with respect to firewalls, data encryption, virus protection, system access, intrusion detection and protection.
Do you have SAS 70 Type II reviews?
The Statement on Auditing Standards (SAS) No. 70, Service Organizations, is a widely recognized auditing standard developed by the American Institute of Certified Public Accountants. Blackwell Recovery’s parent company, Concord Servicing Corporation, has its consolidated financial statements audited by Deloitte. In addition, Deloitte has performed the SAS 70 Type II review of Concord’s control activities and processes for five consecutive years.
Does your firm have a dedicated Compliance Officer?
The Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and numerous other federal and state regulations strictly govern what companies trying to collect debt can and can not do. Even minor violations of these laws could result in large fines and bad publicity for your company. That’s why Blackwell Recovery has a dedicated Compliance Officer, along with highly trained and monitored employees, to ensure that all applicable laws and regulations are followed.
Is your firm licensed and bonded in the states where our clients are located?
Many states require any person collecting or attempting to collect any debt owed or due or asserted to be owed or due another be licensed or bonded. Blackwell Recovery complies with all applicable federal and state regulations for licensing and bonding.
The History of Blackwell Recovery
Blackwell Recovery - brought to you by the company you know and trust: Concord Servicing Corporation
Founded in 1988, Concord, a two-time winner of the American Resort Development Association’s ACE Innovator Award, services consumer loans with a strong emphasis on leveraging technology to obtain efficiency, accuracy and flexibility to respond to client needs. Concord has also demonstrated its capabilities in default debt collection, emerging as the clear leader in head-to-head competition with other collection agencies. We bring our creative solutions to more than 2,020 projects and 610,000 consumer obligations with a portfolio size of $3 billion.
Explore the Blackwell Recovery Difference
Bad debt is choking companies today. The consumer has been desensitized to traditional scare tactics. How can we be stronger, better, more efficient? How can we change? Blackwell Recovery is a new breed of debt collections. Are we strong? Yes, and we also understand that opening the line of communication with the debtor is the best way to resolve and collect upon bad debt.
Blackwell Recovery: A new approach to collections of severely delinquent receivables
Ask us about our 100% no-cost collections solution!
Accounts assigned to Blackwell Recovery for default collections are worked on a contingency fee basis. This means you do not pay until we collect!
It is Blackwell Recovery’s mission to deliver intelligent and innovative debt recovery solutions utilizing new strategies coupled with new technology. Blackwell Recovery will raise the bar in debt collection recovery, drawing from the experience and proven track record of our parent company, Concord Servicing Corporation.
We provide efficient and effective debt-recovery solutions with absolute compliance and integrity in order to protect our clients brand, image, and reputation.
BLACKWELL RECOVERY…the Power to Perform…the Intelligence to Succeed
FOR BLACKWELL RECOVERY, INNOVATION IS NOT A BUZZWORD; IT’S AN ACTION, AN ATTITUDE, A CULTURE
The Health Report shows the “health” of a collection portfolio over a period of time. As accounts are worked, a health status is assigned allowing for a clear picture of the overall state of the portfolio. Health statuses are customizable to each client based on the needs of the portfolio. This allows you to accurately assess your portfolio during active collections but also helps drive your final recourse after all efforts have been exhausted.
Rely on Blackwell Recovery
Blackwell Recovery is privately owned and operated. Our hands-on leaders have a value-based leadership style that sets high standards for performance and an unequivocal commitment to integrity. With Blackwell Recovery as your industry partner, you are assured of:
- Innovative new tactics for debt recovery of severely delinquent accounts
- Customized strategies based on the degree of default, tailored to fit your needs
- Consumer-focused approaches that result in higher debt repayment
- A guarantee that we will work every account
- Responsive service, including extensive real-time reporting capabilities
- Award-winning technology solutions
- Data redundancy and integrity, with two off-site file storage locations
- Account management transparency
- Dedicated Compliance Officers
- Multilingual, multicultural staff located in three offices
- RESULTS: In head-to-head competition, Blackwell Recovery emerges as the clear winner. Try us and see how you can get the dollars you’re owed.
Director of Operations and Business Development
Toll Free 1-800-451-0801
4150 N Drinkwater Blvd, Suite 200
Scottsdale, Arizona 85251